ABOUT US

Established in 1960, Docherty Group is the largest independent manufacturer and distributor of flue and chimney products and heating appliances in the UK.

The company’s guiding principles remain the same today as they were in 1960: innovation, the provision of top quality products and the delivery of outstanding customer service.

Today, just as yesterday, Docherty is a steadfastly independent, family owned and run business, with a structure based on solid family values:

  • If it matters to you, it matters to us

    We communicate with our customers closely in order to understand their goals and challenges. We care about our customers and their businesses – we know them personally we’ve built strong and lasting relationships with them

57 years

experience in flues, chimneys and heating appliances

10,000 +

flue, chimney and heating products to choose from

10

locations in the UK +
1 training centre

Products

We stock the widest range of quality flues, chimneys and wood burning stoves.

Branch network

Our network of 9 branches across the UK allow same day access to 1000’s of products. Next day delivery on most stocked items.

Manufacturing

Self-manufactured products include flexible flue liner for gas, oil and solid fuel and stainless steel connecting flues and a multitude of terminals, adaptors and accessories.

You can also count on us for any special components you need for your installation.

Delivery

We offer next day delivery on most stocked items. Alternatively you can collect your order from your local branch.

Design and Quotation

Our technical team is available to offer advice on all domestic and commercial installations.

Staff

We employ a team of dedicated sales professionals, all comprehensively trained to exacting standards and offering the very best pre-sales technical and practical support that you can rely on whatever the scale and nature of your project.

Training

We offer specialist training courses for installers from a purpose-built facility in Ripley, Derbyshire and the NACS training centre in Stone, Staffordshire.

Fully equipped with live appliances, chimney products and fuel displays and highly experienced trainers, Surefire offer a wide range of training courses including HETAS approved training courses and in-house developed one day practical courses.

In a first for the wood burning and solid fuel industry Sure Fire Training Services offer practical training for new entrants to the industry with the opportunity to install open fire and stove in a safe and supervised location rather than practicing in a customer’s home.

The aim of the training centre is to educate and raise standards within the solid fuel industry, whilst improving product awareness and accrediting competency and skill with national qualifications.

See what our customers think

Excellent staff, excellent products, excellent delivery. Happy customer

Jont Beardmore
Jont BeardmoreBeardmore & Smith

The team are fabulous, never too much trouble to get stuff to us. Great service thanks!

Dawn
DawnCheshire Stoves

I have used the Avonmouth branch for years. Great team there led by Neil with Tim, Tara and Jack always on hand to give you sound advice and service.

Great stoves now in stock too, really like the Graphite range and Country: easy to fit and great value for money as my customers would agree

Rob Harris

The service that I have had from Bristol has been excellent. Deliveries arrive on the right day, undamaged and as ordered.
New website is great for ordering. I have used many different suppliers over the years and Docherty Bristol are rapidly becoming my favourite.

Mat BattenWiltshire Woodburners

We are happy with service, although we can source products cheaper from other companies we feel the service we receive is second to none and would not change to another supplier

Paul BouchardNew Heat Wales

Friendly helpful staff can’t do enough for you, super fast delivery every time! Best prices and quality by far

Carwyn GriffithsM Hughes Fireplaces and Stoves

Been using Docherty for sometime now.  I’ve always dealt with Nikki at Nottingham and she always helps me wherever she can. Great team and I only use there flue now.  Keep up the good work guys

SimonHarrowby Heating Supplies

Great service from Bristol branch, nothing too much trouble, great delivery.

Paul
PaulNew Heat Wales

I deal with the Nottingham branch, they are very good advising the right flue for the job and very good with the delivery service.

John Thomas

All the staff at Dunkeswell are exceptionally friendly and helpful, and have been providing unparalleled service for many years.

Jon Snow

The guys always very helpful. Even better now with free coffee machine!!
Thanks to Liam, Andy, Leon and Alan !

Terry Durrant