Docherty Birmingham Branch – A bright future

Following on from previous communications, we would now like to inform all our customers that the Birmingham Branch will be relocated into the new Central Distribution facility at Oldbury. The move will predominantly take place over the bank holiday weekend starting on Saturday the 5th May. The Birmingham Branch will be operational from the new Oldbury site from Tuesday 8th May. This is located at: Unit 2, Junction 2 Industrial Estate, Demuth Way, Oldbury, B69 4LT.

This is a further step towards an improved customer focus and experience. I would like to extend a warm welcome to all our customers who utilise the Birmingham Branch. I would also actively encourage you to come and visit the facility and see for yourself how we are focusing our efforts and investing into a better infrastructure to the benefit of our branch network and all our customers.

The benefits of the new Central Distribution Centre include an improved stock holding and a more efficient utilisation of the existing national branch network. Our unrivalled network of branches, ensures Docherty has one of the strongest positions within the industry to facilitate a greater focus on the customer experience and service.

I would also like to take this opportunity to invite you all to come and visit us at Hearth & Home, Hall A where we can explain what the future holds for Docherty customers.

Jed Smith
Senior Commercial Manager
Mob:  07968 040722