Keeping the customer in focus as Docherty prepare for Hearth & Home
Docherty Group return to the Hearth & Home exhibition at Harrogate International Centre for the eighth consecutive year.
Displaying our most comprehensive flue and chimney product range to date and showcasing our most popular wood and multi-fuel stoves at the show, we are looking forward to catch up with both existing and new customers.
Being well aware of the tremendous potential to improve and enhance the flue and chimney industry, this year we will be focusing on developing deeper knowledge and insight around our customers’ key needs and pain points and use the findings to shape our future products and services to directly address their requirements.
HELP US BUILD BETTER PRODUCTS FOR YOU
A huge part of Docherty’s mission is to make life easier for today’s busy installers with products that enable quick installation, next-level performance while achieving high-quality results.
We are constantly looking into ways to improve our offering in line with the requirements of the market and we’re delighted to announce the launch of our latest set of innovative changes to our product range. Not only have some of our existing products had an upgrade for the new season, we’re also launching new flue and chimney products at Hearth & Home that we’d love you to have a look at and tell us what you think. We will be openly accepting product development ideas so we can improve our products together.
Visit us at Hearth & Home for a chat to voice your opinions, help us shape our products and give us the ability to better understand the people who are at the centre of Docherty – our customers!