How to use our online ordering system

A quick guide to finding the products you need and managing your account online

1. Sign in to your account

Go to docherty-group.com/login to and sign in to account to view account-specific pricing, easier checkout, and to re-order products.

2. New to our web shop?

If you haven’t used our web shop before, to docherty.co.uk/order-online and complete all required information.
You’ll receive a registration confirmation within 24-48 hours.

3. Find the products you need

You can browse our catalog using the main navigation or you can use the search box to quickly find items. Search by any keyword, for example by item number or product title.

As you start typing, suggestions are displayed below the search box.

Narrow the results by using the filters on the left hand side of each page

4. Add items in your basket

On the product page, choose the quantity and click Add To Basket.
When you’re ready to place your order, click View cart and checkout. Your cart is located at the top right of the website.

5. Quick ordering

If you know the products and/or product numbers, you can add these products to your basket through the Quick Order box from your basket. Search for a product name or code, choose the quantity and click Add To Basket.

6. Checkout

6a. When you’re ready to place your order, go to your Basket and Proceed to Checkout. Your basket is located at the top right of the website.

6b. If you have a promotional code, please enter it in the right-hand box and click Apply. A message will confirm that the quote has been applied to the order successfully.

6c. Select the correct shipping address (may be different then your default).

6d. While placing an order, you can enter additional information, like reference number and requested delivery date. Submit any additional requests in the special instructions box. All this additional information will be stored in the sales order on our system.

7. View your profile and order history

From Your Account Dashboard, you can access and edit your Profile, view past order information, posted invoice details, access favorites lists and order templates.

Got questions?

Hope you found this article helpful, but if you have any questions or we’ve missed anything out, please let us know by leaving a message below: